1. Introduction
Techonacci X (SARL AU, RC 711551, ICE 003875324000055) (“we”, “our”, or “the Company”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your data when you visit techonaccix.com or contact us regarding our services.
2. Data We Collect
We may collect the following categories of personal data:
- Name and company name (when you contact us or submit a project inquiry)
- Email address and phone number
- Project details and requirements you choose to share
- Technical data: IP address, browser type, device type, pages visited, and time on site
- Communication records: emails and messages sent to us
3. How We Use Your Data
- To respond to your inquiries, project requests, and quotes
- To communicate updates, milestones, and deliverables related to your project
- To send administrative or contractual communications
- To improve our website, services, and user experience
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to any third party.
4. Legal Basis for Processing
We process your personal data on the following legal bases: (a) your consent, where applicable; (b) the performance of a contract or pre-contractual steps at your request; (c) compliance with a legal obligation; and (d) our legitimate interests in operating and improving our services.
Processing is also carried out in compliance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Moroccan law. Project-related data is typically retained for a minimum of 5 years for accounting and legal compliance purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Access to personal data is restricted to authorized personnel only.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (right to erasure)
- Object to or restrict the processing of your data
- Receive your data in a portable, machine-readable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at contact@techonaccix.com. We will respond within 30 days.
8. Cookies
Our website may use essential cookies required for the site to function correctly. We do not use advertising or tracking cookies without your prior consent. You may control cookie preferences through your browser settings.
9. Third-Party Services
Our website and services may rely on the following trusted third-party processors:
- Vercel Inc. — website hosting and serverless functions (United States)
- Resend Inc. — transactional email delivery
- Meta Platforms Inc. — WhatsApp Business API for lead capture
Each third party processes data only as instructed and under their respective data processing agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this policy periodically.
11. Contact
For any privacy-related questions or requests: